Showing posts with label Replacement. Show all posts
Showing posts with label Replacement. Show all posts

Wednesday, December 12, 2007

Guess What EA Sent Me? (Part 2)

Remember the extra guitar that I received from EA last week? Well last night I got around to opening it and as I thought it was another Rock Band guitar, but this one was different. At first I didn't recognize the difference, but then I realized there was no cord. This mama jama was a wireless guitar.

As you can imagine I was pretty excited. I would much rather have the wireless guitar over the wired guitar. But as quickly as I noticed it was a wireless guitar, I noticed something else. The guitar was lacking a certain green color. Something was off just a smidgen. Then I took a closer look at the Xbox 360 jewel (you know the button with the 4 green curves around it that can turn on the console) and to my surprise it didn't have it's signature green X on the button. Instead it said "PS".

At this point my heart broke and all the great moments I imagined having with the wireless guitar disappeared. I'm not sure why EA sent me a PS3 wireless guitar, since I never requested one and I don't own a PS3 yet. Something in their automated system must not have been tested well because they sent me 2 guitars instead of one and one of the guitars is for the wrong console. I started a thread on the Rock Band forums about it. Thanks EA.

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Tuesday, December 4, 2007

Guess What EA Sent Me?

Another Rock Band guitar. I'm not sure why, but yesterday when I was tending to the puppies at home I heard a knock at the door. I go outside and I see the UPS man placed another Rock Band guitar box at my door.

I haven't opened it yet, but I have contacted EA asking if the 2nd guitar is a more reliable guitar. Also I didn't accidentally order two because I signed into my EA account and checked the replacement order screen and there's only one order. So if they reply that they only have on record one guitar, then it looks like I gots me a freebie.

Apparently the EA customer support is giving out freebies as well. One thread on the Rock Band forums says that the customer support gave him a free game for his replacement not showing up in time.

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Monday, July 9, 2007

Got My System Back... Oh Wait, No I Didn't

I got a box from UPS today that had an Xbox 360 inside, along with a letter. The letter said, "So that you can get back to playing and enjoying your Xbox quicker, we have replaced your Xbox console with a replacement unit." That's great. My system, that was maybe a month old has been replaced with one that could be a year old and have bricked before. But there's a bright side, they gave me a one month subscription to Xbox Live. Thanks a lot, jerks. Microsoft blows, but at least if I want to move my system right next to my computer so I can hook it up to the internet, I could play games online for free (which is how much it costs on every other console) for one month.

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