As you can imagine I was pretty excited. I would much rather have the wireless guitar over the wired guitar. But as quickly as I noticed it was a wireless guitar, I noticed something else. The guitar was lacking a certain green color. Something was off just a smidgen. Then I took a closer look at the Xbox 360 jewel (you know the button with the 4 green curves around it that can turn on the console) and to my surprise it didn't have it's signature green X on the button. Instead it said "PS".Remember the extra guitar that I received from EA last week? Well last night I got around to opening it and as I thought it was another Rock Band guitar, but this one was different. At first I didn't recognize the difference, but then I realized there was no cord. This mama jama was a wireless guitar.
At this point my heart broke and all the great moments I imagined having with the wireless guitar disappeared. I'm not sure why EA sent me a PS3 wireless guitar, since I never requested one and I don't own a PS3 yet. Something in their automated system must not have been tested well because they sent me 2 guitars instead of one and one of the guitars is for the wrong console. I started a thread on the Rock Band forums about it. Thanks EA.
Wednesday, December 12, 2007
Guess What EA Sent Me? (Part 2)
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Tags: customer support, EA, faulty, PS3, Replacement, Rock Band, wrong item, Xbox 360
Tuesday, December 4, 2007
Guess What EA Sent Me?
I haven't opened it yet, but I have contacted EA asking if the 2nd guitar is a more reliable guitar. Also I didn't accidentally order two because I signed into my EA account and checked the replacement order screen and there's only one order. So if they reply that they only have on record one guitar, then it looks like I gots me a freebie.
Apparently the EA customer support is giving out freebies as well. One thread on the Rock Band forums says that the customer support gave him a free game for his replacement not showing up in time.
Monday, July 9, 2007
Got My System Back... Oh Wait, No I Didn't
